Submitting a support ticket to Quadra's Tech Support team.
Tickets to tech support can be submitted via Quadra’s
You need to create an account to
The email address used for the
account needs to match the email address stated on your hosting account. You
can check the Contact Info section for this email address.
Once you have an account, log in
and click on “Submit a Ticket” to send tech support an email.
Please choose the correct
department when sending a ticket:
Sales – For all
Tech Support –
For general tech support issues with your account/site.
General – All
Accounts – For
queries regarding payments and other financial questions
VPS – Queries
regarding your VPS system
Abuse – Your
site/server is being abused in some way
– Queries regarding domain registration
Please make sure you
have the following in your ticket:
Problem/s you are
Ways for Quadra to
reproduce this problem (URL and steps etc).
Feel free to set the urgency of the ticket also.
Once the ticket has been received, you will be answered ASAP
by our support staff.
You can also review older tickets via the support site.