Support Center » Knowledgebase » Billing and Payment » My account has been suspended

My account has been suspended



Problem:
My account has been suspended due to issues with my credit card. It now has sufficient funds. Please unsuspend my account.

Solution:
Login to your suspended account, then reenter your credit card details through the "Update Billing Profile" link.

After this, please let us know by opening a ticket to us. When submitting your ticket, please choose the "GENERAL" department and not "Billings and Payment". The General and Technical Support departments will provide you with a prompt response regarding account unsuspensions.


Article Details
Article ID: 127
Created On: 21 Mar 2007 06:10 AM
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